You probably have many questions about our child care centre. We do our best to answer them all here. Please feel free to call us today!
Is the staff qualified?
To ensure the highest standard of care, we employ experienced, qualified staffs who share our philosophy. We work together as a team to create a warm, loving and secure environment where children can learn, feel loved, and can grow!
Is there an orientation?
We understand that for some children, this may be their first experience being away from home. As all children are unique, so too are their settling-in patterns. We are happy to provide an orientation designed to bring comfort to you and your child.
What happens on my child’s first day?
On arrival, a staff member will take you and your child to their group, where your child’s bag will be placed in their locker. Our friendly staff will show you how to sign-in your child using our tablets located in the foyer at the entrance. Parents/guardians are required to sign their child in upon arrival and sign out at the end of the day. Please feel free to call during the day to see how your child is settling in. (Tablets are currently unavailable due to COVID-19, reducing touch points).
What meals and snacks are included?
Each day the centre provides a healthy and nutritious “home-cooked” lunch, as well as two snacks. These are prepared daily by our chef using fresh ingredients. These meals are nutritious, delicious, and include all the vitamins and nutrients needed for an active, fun-filled day.
Our menu is well-balanced and takes into account the recommendations of the Canada Food Guide and the preferences of families and children.
Menus are posted weekly on the bulletin board in the foyer. Input from parents is always appreciated. We ensure that mealtimes are enjoyable and serve as an opportunity for positive interaction.
What should I pack in my child’s bag?
Before your start date, you will be emailed a list detailing exactly what you need to pack, depending on your child’s age.
What happens if my child becomes ill while in your care?
If your child becomes unwell, we will contact you and let you know. If we feel they are not well enough to stay at the centre, we will ask you to come pick up your child. We are committed to providing and maintaining a healthy environment.
Do I have to pay for my child’s spot when we are away?
Yes, you are required to pay for your child’s space when they are away. When you register at the Centre, that space is reserved for your child. If your child is away, that space will still be reserved for them.